Manager - B&B Beverage Management

Event Manager Debrief

The Event Manager Debrief is the single best form of communication to let the company know how the event went. You'll be asked questions on labor times, transportation methods, a staff report, equipment, POS, money, compliance issues, and an overall detailed summary of the event.

Please fill this out to the best of your ability and as detailed as possible. We can't fix a problem from an event unless we are told, and this is the best way to communicate that.

Don't forget to upload your pictures from the event to the Dropbox Request Link that will appear on the form submission confirmation after you submit this form.

Thank you for being such an asset to B&B Beverage Management!

1Event Details

2Times & Transportation

3Staff Report

4POS, Money, & Equipment Report

5Compliance Report

6Detailed Event Summary

Person Completing this form(Required)

First Last

Hidden

Were you the Event Manager?(Required)

Yes

Hidden

Event Manager's Name(Required)

First Last

Email Address(Required)

You will receive a copy of this report for your records.

Enter Email Confirm Email

Event Date(Required)

MM slash DD slash YYYY

Event Name(Required)

Event Venue(Required)

Which Warehouse Did This Event Come From(Required)

This is on your BEO, it will either be HQ (Auburn) or Birmingham. This helps us automatically route certain information from this form to the appropriate place.

Did you speak with an Account Manager to review the details of your event?(Required)

Yes, they called me and provided details.

Yes, I got the details but they didn't call me.

No, I didn't receive a call or receive the details.

Was there equipment, supplies, or product provided by B&B?(Required)

Yes

No, the client provided everything and I just showed up with my bar key, wine key, and bar towel

Scheduled Departure Time - Warehouse (if applicable)

Hours

Minutes

AM/PM

Scheduled Arrival Time - Venue(Required)

Hours

Minutes

AM/PM

Scheduled Departure Time - Venue(Required)

Hours

Minutes

AM/PM

Scheduled Arrival Time - Warehouse (If Applicable)

Hours

Minutes

AM/PM

Time Discrepancies

Please document if any staff arrived or departed at a different time than the scheduled arrival and departure times.

Name

Arrival Time

Departure Time

Explanation for Discrepancy

Hidden

Transportation Method Used(Required)

List if employees rode in company vehicle, personal vehicles, or a combination of both.

Transportation Method(Required)

Please list who drove to this event and their method of transportation.
EXAMPLE:
Bobby, POV
Cristen, Transit Van 104

Name

What did they drive?

Was this Event Fully Staffed?(Required)

Did the number of staff that was in your BEO match the number of staff that was actually working the event with you?

Yes

Do you have any Positive Feedback that you'd like to share about your staff?(Required)

Let us know when someone has done a great job. We will reward them with positive feedback to keep them encouraged and progressing the in a positive direction.

Yes

Positive Feedback

You can add as many entries as you want with the "+" sign to the right of the table.

Name

Positive Feedback

Hidden

Were all staff in the proper uniform?(Required)

No holes in pants, looking clean and presentable, proper shoes, etc.

Yes

Hidden

Please Explain(Required)

Please explain who was out of uniform and how they were out of uniform.

Hidden

Do you have any complaints about the staff working the event?(Required)

Yes

Hidden

Please Explain(Required)

i.e. John wasn't having a good day. He was late, talked back to me, and didn't have his customer service face on.

Staff Report(Required)

Please describe your staff during the event.
- Do you think they were cooperative, hospitable, and had an overall great attitude?
- Were they in the right uniform?
- Would you recommend them for future events?
- Do you have any complaints about any staff?

Did you or any of your staff have to make any authorized purchases for the company?(Required)

Additional Ice, more limes, etc.

Yes

Briefly describe what the purchases were for and why you had to purchase them.(Required)

Upload your receipt(s) in order to be reimbursed.(Required)

Max. file size: 98 MB.

Were POS Systems used during the event?(Required)

Yes

Were the POS Systems charged and logged into the correct location?(Required)

Yes

Which POS Systems were used?(Required)

If Square: Enter the iPad Number.
If AtVenu: Enter the Device Code from the AtVenu Settings.
If Ronin: Enter the Device Number.

Did you have a Money Bag(s) at the event?(Required)

Yes

Please describe where you left the Money Bag(s).(Required)

Chain of custody with a Money Bag(s) is important. Ex: In the vehicle, in the cage, in the safe, in the locker, etc.

Did you process an on-site payment?(Required)

Did you receive a check or process a credit card for the a consumption tab?

Yes, it was paid with a Check

Yes, it was paid with a Credit Card

No, but an invoice was sent to the Account Manager for an Authorized Internal Payment

Did your Consumption Tab turn into a Cash Bar?(Required)

Yes

If Using Square, Did you send the Consumption Tab to the Account Manager?(Required)

Yes

I didn't use Square

Where did you leave the Check?(Required)

Chain of custody with a Check is important. Ex: In the vehicle, in the cage, in the safe, in the locker, etc.

Did you have any issues with the on-site payment?(Required)

Did you have any problems with the on-site payment form or any issues processing the credit card?

Yes

Describe the on-site payment issue you had.(Required)

Were all items needed for the event provided?(Required)

Supplies, product, and equipment.

Yes

What was missing?

What supplies, product, or equipment was missing?

Were the bar supplies provided clean and presentable upon arrival?(Required)

Yes

Do you have any equipment, electronics, or supplies that need to be fixed, replaced, or attended to?(Required)

Yes

Explain in detail for each equipment item that needs attention.(Required)

List each item that needs attention, per line.

What is it?

What is wrong with it?

What happened to it?

Did you have glassware at your event?(Required)

Did you have any glassware at your event? If so, did you have any breakage?

Yes, we had glassware and none were broken or lost

Yes, we had glassware but we had breakage or lost some

No Glassware at this event.

Detail the glassware that is missing or broken and give a brief description of what happened.(Required)

Were there any alcohol compliance related issues at the event?(Required)

Ex: Underage Drinking, Fake ID's, Outside Alcohol, etc.

Yes

Please give a detailed explanation as to what alcohol compliance issues occurred.(Required)

Detailed Event Summary(Required)

Provide a detailed summary of the event. An example has been listed below.

Some additional items needed from this report from the Account Managers:
- What were the popular products consumed?
- What was the Drinking Level?
- Any Guest Feedback?
- Any Venue Feedback?
- If there were any special items such as Signature Drinks, Shelving, or Drink Towers, how did that go?
- Any setup notes for future events?
- Did you have enough product, equipment, and supplies?

EXAMPLE: Detailed Event Summary

Everyone arrived on site at 4:30 to begin set up. We were mostly set up by 5:30. Brittini and I joined Kelsey and Missy at the second and third bars to get them set up and ready. All of the bars were ready for service at 6:00.

Service times went by very smooth, John was a major part of this, he is awesome. Laura struggled a little bit but I jumped in and got her a little more settled and caught up.

We had a 16oz cup issue I went through every cup in the building, we had to ask Operations to bring us more and we went through all of those as well. Also, iPad 16 was having power issues. I followed the SOP and ended up having to call Logan.

The guest started to clear out when we stopped service, and we then began breakdown. We were done at 9:50 and departed at that time. I parked the vehicle where I got it from and locked up the building. I believe there is a tail light out that will need to be replaced.

Do you have any pictures to submit from the event?(Required)

Yes

Picture Upload(Required)

Please submit any pictures that you took or received during the event

Drop files here or

Max. file size: 98 MB.